Can I place an order for same-day pickup/delivery? What is the turnaround for orders?

Unfortunately, we do not offer same-day pickup or delivery at this time. All orders must be submitted at least 72 hours ahead of the desired date. After you submit the order form, we’ll get in touch to confirm pickup/delivery details and process your payment.

Where do you deliver?

We currently deliver within 10 miles of Houston’s Montrose neighborhood, 77006. Pickup from Downtown Houston is free of charge.

Where do you get your flowers?

Each bloom used in our designs is sourced from Houston-area flower wholesalers. Contrary to popular belief, flowers are expensive. Buying wholesale ensures us access to premium quality, seasonal, unique varieties of flowers you won’t typically find at your local grocery store. (No shade to Trader Joe’s, we love them).

How long do the flowers last?

Each bloom has its own vase life. We hand-select all flowers for the week every Monday and store them at the wholesaler for maximum freshness before processing and arranging them. Once the flowers are in your hands, the longevity of the arrangement is determined by the quality of your care. Your flowers should last a minimum of 72 hours following handoff and up to a week (sometimes more) with proper care.

How do I care for my flowers?

• All arrangements include a ceramic vase. Refill the vessel with fresh, cool water as some water may have evaporated or spilled in transit.

• Bouquets come hand-tied, wrapped and ready for placement in your favorite vase. Give the stems a one-inch snip at a 45-degree angle before placing them in cool water. This provides maximum water intake by creating more surface area on the stem. Give them a fresh 1/2 inch snip when you change your water.

• Change the water in your vase every 1-2 days.

• Avoid placing your flowers in direct sunlight, drafty areas, or near ripening fruit.

• Remove wilting blooms as they fade to avoid bacterial buildup in your vase.

• Lastly (and most importantly), snap a picture and enjoy the beauty of your flowers while you have them. Get in touch when you’re ready for more. :)

What’s your cancellation policy?

Plans change, we get it! Any order canceled after confirmation is eligible for a 75% refund. Orders canceled less than 48 hours before delivery date will not be eligible for a refund. Rescheduling to a new delivery date will incur an additional fee.

Do you offer refunds?

We do not offer refunds for completed orders. If you are unsatisfied with the life of your flowers, please email us at floralera.studio@gmail.com within 72 hours of pickup or delivery. Give us a detailed description of your quality issue as well as photos of your flowers. If valid, we’ll assess the issue and exchange the arrangement/bouquet for a new one.

Do you offer subscriptions?

Yes, we offer weekly, biweekly, monthly and quarterly subscriptions for anyone wanting flowers regularly. Pricing falls within our current price range and is adjusted to your budget and design needs. Send us an inquiry and we’ll set you up.

Do you service weddings?

Yes, BUT we take on small weddings on a case-by-case basis. We privilege working with couples who appreciate and trust our approach to floral design. Get in touch and let us know what you’re looking for.